Hello Support,

My Connection keeps dropping out @ 12:00am everyday.

How do i export the Logfiles.

My Serial Number is Deeper-Wire-IGG-a78b201ff837

    I am connecting to West Europe - Germany . Netflix detect this as VPN and refuse connection. Give me error NSEZ-403
    Please help . Does it mean i cannot access Netflix using deeper nano

      jcpb72

      I have pushed an update to your device that may help with the issue. If the issue still occurs could you provide more details on what happens such as does your entire internet connection drop or just the tunnel? On you log page you should be able to copy and paste relative logs after searching for Netflix. There will be an update coming to improve the log page.

      hellfire8888
      Try using full route mode and clear your browser cache or use a private browser. You can test if the device is properly routing your traffic under full route by using an IP testing website such as whatismyipaddress.com

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