Hi, I haven't any entry in the SHARING LOG for several days. Why ? !
Hey, anybody??
I'm encountering the same issue. Since I rebooted the device the logs are completely empty and no new logs are written to the sharing log. This is a major security concerne because it prevents proof of illegal activities through sharing,
Hello everyone,
I am also affected (in Germany). I have sharing traffic on my Deeper Connect Mini and receive credits for that as well. Unfortunately, the sharing log remains empty. Firmware is up to date. Is there a special setting that I need to make?
Thank you very much.
sharing log nothing how fix?
same here (NL) I have never found one entry in the log, But I do share aprox 400 mb of data per day according to sharing traffic graph. how to fix this, also from legal point of view to be able to prove, if needed, that it was not me
At Deeper, we are constantly trying to improve our user experience. In order to provide better and more efficient customer service, we have created a new support page!
Find answers to frequently asked questions or reach us here https://support.deeper.network/
xiaoxiao Ok, but how about answering the enquiries above? I found nothing relevant in the link provided.
I'm having the same issue, my sharing log is completely empty even though I was sharing bandwith.
I am so sorry that I can't solve the above problems for you, so I suggest you go to professional customer service. This can help you solve the problem quickly. Professional customer service can be contacted in the lower right corner of the page https://support.deeper.network/