Pico Factory Reset?

scotfackler

How can I Factory Reset my Pico? The reset button appears to have no effect.

leshacat

The reset button is the way. They could have made it wipe the route / tunnel / other settings but for some reason it does not.

Really the devs should make it wipe the whole device including unbinding the wallet so the user can rebind a new wallet without contacting support.

prince03

leshacat How to do reset?just press the key hole button?

TeddyG

leshacat
Did you get it to work. I want to start over so I can stake and set up properly.

leshacat

Yep try a paperclip... If that does not fix it , I think you'd need to get ahold of DPR team.

Soopercolt45

leshacat wheres the team? Do they read their blogs?

chitown034

Can you please help me reset my password? I inserted the pin to reset and still unable to login. Deeper-Wire-IGG-a13e4cd75c2d|70e596122b3d4258

barrasa8

I have a similar problem, I changed the wifi password and after that I have not been able to connect back. I tried the reset button, but it seems to have no effect.

BKnIGhT79

barrasa8 : Did you solve the problem ?

BKnIGhT79

I have the same problem and I can't connect to ATOM OS. I got this msg:
Working Mode
Your network is not connected, please try again
Without a valid Wi-Fi device, Wi-Fi settings cant be performed

Please help me.

juanmigdr

BKnIGhT79 Same issue here, were you able to get it working?

BKnIGhT79

Anyone else with the same problem and solve it ???? Its frustrating when u are not connected and because of that you are losing credit points !

xiaoxiao

At Deeper, we are constantly trying to improve our user experience. In order to provide better and more efficient customer service, we have created a new support page!

Find answers to frequently asked questions or reach us here https://support.deeper.network/

BKnIGhT79

juanmigdr Nope, I tried every Thing...DHCP fail...and I can't get internet to my Pico. I tried wired, WiFi...everything.

mohamed1993

juanmigdr me too

BKnIGhT79

mohamed1993 Any luck or you still have the same problem..Can't connect due DHCP Fail ?

loni415

BKnIGhT79 Has anyone found a solution to this DHCP Fail issue, please? I have the same problem after factory reset of my pico.

SteveH

Hi, has anyone managed to get a Pico to factory reset using the reset button? I've tried multiple times powered on / powered off / holding while powering up and nothing seems to work. Any help would be much appreciated, thanks.

leshacat

SteveH the factory reset currently does nothing

Waiting for the team to make it actually wipe the settings to default, because manually removing settings to add them back is a pain in the butt.

poopdieboop

I have found out the Pico uses 802.11a instead of the standard 802.11ac on routers which is creating compatibility issues with most routers. Been telling Deeper they need their software team to fix this bug as 802.11ac routers are designed to be backwards compatible with 802.11a hardware if the software for 802.11a is done correctly.

BKnIGhT79

Yea, I thought so...because when I tried it on my old laptop which can connect only with a 2 ghz unstead of a 5 ghz, I connect to Pico and it was working ...but when I tried connect with my new laptop again it didn't work, but on old one also not. Luckly I got a new Pico one and its working now 🙂

krollins

I need a reset on Deeper-Wire-HWA-1873bc6e2342|7a179fed4087a7b9 as my username/pwd combo does not seem to be working thanks

krollins

krollins Nevermind - I'm in now.

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