mini and wifi adapter (can't connect)

rocco2005

I upgraded the firmware to the latest one, I can see the wifi mode when im connected with the cable.
I unplug the cable and see the SSID, connect with the password provided, then it says theres no connection.
I tried switching the ethernet cable (the one that connects to the modem) to another side, no luck.
The adapter is flashing blue, the ethernet cable is flashing yellow and green as usual, just can't connect ot the wifi afterall.

rocco2005

ok, now i solved the problem.
You gotta wait, for like 10 minutes, then the SSID works

xiaoxiao

yes

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Thelonius

xiaoxiao Um... This is not helpful. Your documentation does not help for this.

xiaoxiao

Thelonius
I am so sorry that I can't solve the above problems for you, so I suggest you go to professional customer service. This can help you solve the problem quickly.
Professional customer service can be contacted in the lower right corner of the page
https://support.deeper.network/

zegerman

I received my Deeper Pico and also purchased the antenna for wireless use.
Connected the cable to my laptop, antenna at the Pico.
I want to connect with the Wireless Relay Mode option.
Found the SSID from Deeper Wifi, pressed connect and nothing happened. Did this numerous times and still the same. No connection!
What am I doing wrong or not at all?? The instruction on this are very slim and not to say useless.

BKnIGhT79

zegerman

😀 poopdieboop11 days ago
I have found out the Pico uses 802.11a instead of the standard 802.11ac on routers which is creating compatibility issues with most routers. Been telling Deeper they need their software team to fix this bug as 802.11ac routers are designed to be backwards compatible with 802.11a hardware if the software for 802.11a is done correctly.

Maybe is that the problem...

xiaoxiao

I am so sorry that I can't solve the above problems for you, so I suggest you ask professional customer service for help. This can help you solve the problem quickly.
Professional customer service can be contacted in the lower right corner of the page
https://support.deeper.network/

msaif

Hi, this problem happens a lot (about every time the device is disconnected and reconnected).
Hopefully next iteration of the device will have better features, like:

Hot swapping (so you don't have to restart everything).
A rechargeable battery (allows portability or moving temporally without disconnecting the device).
For the software: when you choose tunnel by regions: ex -> South Europe: all countries, it doesn't allow to choose the same region with a specific country without removing the current option, hopefully this will be made more flexible).
Hope all that make sense!
Best regards.

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