Same issue here: have access to internet, but admin console returns ERR_EMPTY_RESPONSE

Hi guys, I had the same issue and replaced my power adaptor with a different (more powerful) one and that solved it for me. It's unfortunate the device only comes with a US plug so whatever replacement you use apparently needs to be at least 5V/3A output.

using 5v/3a plug... no go. cannot access admin console.
can access Internet.

  • bmur replied to this.

    bmur

    update... using google chromebook with USB to ethernet adapter. direct connect to the device. able to connect to the Internet and admin console. suspect windows firewall is blocking ports for admin console. not sure why not working for Internet connection.

    4 days later

    Hello everyone, I have the same issue, the internet is working but I cannot access the login information to the network? I just wasted 300$ as the device is not what I expected. 1- My internet became very slow 2- the Ads are still there and did not block anything 3- Absolutely, poor manual instructions regarding set up or troubleshooting 4- The device is over heated and honestly I am very disappointed.

      a month later

      I'm unable to connect to the config page also. It was working fine for a couple months and then inexplicably stopped working. Able to access the internet when the device is between my modem and router, but unable to configure device.

      Daniel_Deeper Have you got a solution for this? Seems like quite a few people are encountering the same problem (myself included).

      I also have this issue. Every day I have to bypass (remove) the device form the inline network.

      There is a combination of heat from the little gold device and the general feedback from client PC (users) indicating super super slow. each day when I get near the server rack, I wait for low ISP traffic and place it back between ISP and primary line into core switch. I watch network drop out; come back up. sessions resorted.. no web url. I've not been able to connect to 11.22.33.44 nor 34.34.34.34 since mid-late July.

      Without Web URL to 34.34.34.34 I cannot login to see general status or configurations / logs. I have to assume something is wrong with device since everything restores back to normal once the Deeper device is removed.

      When will there be a firmware push to allow URL and access portol to return?

      3 months later

      I also have this problem. I wish deeper would pay more attention to these end-user issues..

      16 days later

      Most ISP provide router cable modem that comes setup with 192.168.0.1 255.255.255.0 and DHCP scope enabled. You will never be able to get to the IP addresses mentioned above. It does not know how to reach them and your pointing to DNS of ISP.

      Having same issue... I am assuming that this is the problem. If they only enabled DHCP during setup this would resolve these issues. Some clever soul dropped the ball.

      @nrcristo this is not true. i have 7 nodes running on dhcp enabled isp plans and no issues. the device is a passthrough. it doesnt need to reach the address externally. this address is local to it. you can also do local.deeper.network its the same as 11.22.33.44 and 34.34.34.34

        Scythean so explain this...

        C:\Users\chico>tracert 34.34.34.34
        Tracing route to 34.34.34.34 over a maximum of 30 hops
        1 <1 ms <1 ms <1 ms 192.168.0.1
        2 8 ms 8 ms 13 ms 96.120.16.xx
        3 9 ms 9 ms 9 ms ae-253-1233-rur01.strack.tx.houston.comcast.net [96.110.157.17]
        4 10 ms 9 ms 9 ms ae-2-rur02.strack.tx.houston.comcast.net [68.85.246.166]
        5 8 ms 8 ms 8 ms ae-7-ar01.greenspoint.tx.houston.comcast.net [68.85.87.205]
        6 12 ms 10 ms 11 ms 96.110.153.201
        7 10 ms 9 ms 13 ms 96.110.153.62
        8 * * * Request timed out.

        C:\Users\chico>tracert 11.22.33.44
        Tracing route to 11.22.33.44 over a maximum of 30 hops
        1 <1 ms <1 ms <1 ms 192.168.0.1
        2 9 ms 9 ms 8 ms 96.120.16.xx
        3 9 ms 10 ms 8 ms ae-253-1233-rur01.strack.tx.houston.comcast.net [96.110.157.17]
        4 11 ms 23 ms 19 ms ae-2-rur02.strack.tx.houston.comcast.net [68.85.246.166]
        5 8 ms 8 ms 8 ms ae-7-ar01.greenspoint.tx.houston.comcast.net [68.85.87.205]
        6 8 ms 7 ms 7 ms 96.110.153.241
        7 11 ms 10 ms 11 ms 96.216.148.41
        8 10 ms 12 ms 10 ms 96.110.153.58

        DNS is Comcasts and range on the router is 192.168.0.1-254 anything outside of that it goes to the internet.
        :-)

        I am unable to reach either 11.22.33.44 or 34.34.34.34. I get ERR_CONNECTION_TIMED_OUT error. Please advise what I must do to access the device. I don't know if it is earning or not.

        5 days later

        Hello. Can someone help me find my DPR mining tab and login to deeper.network/login? I downloaded new software and reset and I have already staked. It won't let me login to anything except this Deeper chat and 11.22.33.44. I can see my Deeper Connect working but I have staked and it should be mining. I should be able to login deeper.network/login but I can't. Yes I confirmed I have the correct password. Thank you.

        8 days later

        I had a similar issue, This may help.
        If you have a VPN installed onto your computer and it is active, it seems to block all those logins.
        Let me know if that helps. Turn the VPN off and stop it from coming up on startup.

        19 days later

        Ok i saw a couple of things that looked promising ill try them and see what happens thank you everyone

        6 days later

        Same issue here. I've been trying to get help for the last 3 month and this thing has been sitting on my office floow collecting dust....

          13 days later

          It doesnt work,
          1) I have setup the device , it was perfectly opening.
          2) did the mining, staked using BSC.
          3) Internet is working and deeper is flashing as its supposed to
          4) both 34.3.4.34.34 and 11.22.33.44 doesnt work at all. not able to reach

          Support is not giving any solution - seems like Deeper connect has some basic issues and Eric Mama is actually not bothered at all for these petty issues.


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